Shipping policy
Welcome to Gisladottir. We are committed to delivering your order quickly, safely, and efficiently.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days
Delivery times are estimates and may vary due to customs, carrier delays, weather conditions, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
International Shipping
We currently ship to selected countries worldwide. International customers are responsible for any customs duties, taxes, or import fees required by their country.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at info@reykjavikrunway.com
We will work with the shipping carrier to resolve the issue as quickly as possible.
Delays
Shipping delays may occasionally occur due to factors outside our control. We appreciate your patience and understanding.
Contact Information
If you have any questions regarding shipping, please contact us through Gisladottir’s contact page.